This support page is provided by Cubix Management Limited for users of the Cubix Offices mobile application.

If you need help with your account, bookings, payments, access, technical problems, or data requests, please contact us using the details below.

Contact support

Support email: [email protected]
Privacy / data requests: [email protected]
Business address: 1 Kings Avenue, London, United Kingdom, N21 3NA
Website: cubixoffices.com

We aim to respond to support requests as quickly as reasonably possible during business hours.

Common issues

I cannot log in

Check that you are using the correct email address and password associated with your Cubix Offices account. If you still cannot access your account, contact support.

My booking is not showing correctly

Refresh the app and confirm that the booking was successfully submitted. If the problem continues, contact support with the booking date, time, and location.

I am having payment or invoice issues

If a payment failed, appears duplicated, or an invoice looks incorrect, contact support and include your name, company, and relevant booking or invoice reference.

The app is not working properly

Please include your device type, operating system version, app version, and a short description of the issue when contacting us.

Account and data deletion

If you want to delete your account and associated personal data, you can:

• use the in-app account deletion option, where available
• email [email protected] or [email protected]
• submit a request at [cubixoffices.com] (https://cubixoffices.com/delete-account)

We may retain limited information where required for legal, tax, accounting, fraud-prevention, security, or dispute-resolution purposes.

Important links

• Privacy Policy: [cubixoffices.com] (https://cubixoffices.com/privacy-policy)
• Terms and Conditions: [cubixoffices.com] (https://cubixoffices.com/terms-and-conditions)